Refills on autopilot
Patients call, key in their Rx number, verify who they are, and hang up. The refill drops straight into your pharmacy queue for one-click approval, with no technician tied up on the phone.
$99/mo flat · No setup fees · Live in hours · Month-to-month
Calls, last 7 days
Answers 24/7
Refill calls get handled day and night, weekends and holidays included, so nothing piles up on voicemail.
Works with your PMS
Refills flow straight into LibertyRx, Computer-Rx, or PioneerRx. Your technicians learn nothing new.
No missed refills, ever
If your pharmacy system goes down, the line keeps taking requests and drains them the moment it is back.
HIPAA built in
Configurable identity checks, encrypted voicemail, and a full audit trail. We sign a BAA with every pharmacy.
Off your staff's plate in three steps
Every refill call your counter doesn't answer is a patient your team gets to help in person instead.
Patient calls your refill line
They reach the automated line on your existing number or a dedicated refill line, any hour of the day.
Enters their Rx number
The caller keys in the prescription number and verifies who they are the way you choose, from date of birth to caller ID.
Refill lands in your queue
The request drops into your pharmacy system, ready for one-click approval. No callback chains, no sticky notes.
Plugs into your pharmacy system
Refills post into the software your team already runs. Every integration we have exists because a customer asked for it.
LibertyRx
A full, tested integration. Refills post straight into Liberty for your team to approve.
Computer-Rx (WinRx)
Full integration through a lightweight on-prem connector that needs no firewall changes at the pharmacy.
PioneerRx
Supported today and expanding. If you run Pioneer, tell us what you need and we will scope it.
One flat price
No setup fees. No per-call charges. No contract. One refill-interrupted afternoon pays for the month.
Book a demoEvery plan includes
- English & Spanish out of the box
- Real-time refill dashboard
- Searchable call history & audit trail
- Encrypted voicemail with one-click callback
- Editable greeting, menus & call flow
- Business-hours & holiday routing
Works with the Clinic Voice phone platform or alongside your existing phone system.
Ready to take your refill line off your staff's plate?
We'll set it up, connect your pharmacy system, and have you live in hours. Call and hear it for yourself.