Managed IT for
pharmacies

We also solve most of our tickets in 15 minutes. When you call our support line, you reach a real person who can help you immediately. No waiting for your ticket to come up, and we never send calls to 3rd party call centers. If all of our team members are working with other clients, leave a brief voicemail and we'll call you back as quickly as possible.

It depends on which services you need and the size of your setup, and we keep it transparent: every plan is flat-rate and month-to-month with no long-term contract. The fastest way to see real numbers is to build your own quote in a couple of minutes, or take a look at our Services page for full pricing.

Absolutely, it's one of our specialties. We help your business become and stay HIPAA compliant with risk assessments, Business Associate Agreements (BAAs), the required security controls, and support when it's time for an audit. The services we run for you are built to support that program rather than complicate it: encryption in transit and at rest, access controls, and audit logging across our offsite backup, our phone system, our Clinic Voice IVR refill line, and our FaxRetriever software, all covered by a signed BAA. Nobody can certify a company as HIPAA compliant, so what we hand you is the paperwork and the controls that hold up when an auditor asks.

Nope. All of our services are month-to-month. We don't lock you into long contracts, we'd rather earn your business every month by doing great work. You're free to adjust or cancel whenever you need to.

That's totally fine. We're happy to work alongside your existing IT staff or provider, filling gaps, handling overflow, or covering specialties like HIPAA and pharmacy systems. And if you ever decide you'd like us to take it over entirely, we make the transition painless.

Yes. We have extensive experience with many major Pharmacy Management Systems including PioneerRx, QS/1, Liberty, DRx, Computer-Rx, Rx30, and FrameworkLTC, and we're always adding to that list. We also work with medical EMR/EHR systems like eClinicalWorks, Athenahealth, Epic, and Cerner. Our team works in these systems every day and knows how they connect to the rest of your setup.

Yes. Clinic Voice IVR is our automated prescription refill line, built in-house. Patients call, key in a prescription number, and hear where that prescription actually stands, whether it is ready, being prepared, too early, or out of refills. The refill posts into LibertyRx, Computer-Rx, or PioneerRx for your team to approve. It is $99 a month per location with no setup fee and no contract, it runs alongside whatever phone system you already have, and it keeps taking refill requests even while your pharmacy system is unreachable.

We provide both remote and on-site support. Most of our services and support can be handled remotely, which lets us serve clients across the United States. For customers in Oklahoma, we also provide on-site support for hardware installations, network upgrades, or complex issues that need a physical presence. For the other 47 contiguous states, we provide smart-hands services through top-rated 3rd party partnerships.

We have a comprehensive cybersecurity and incident response plan. Our services include 24/7 monitoring, automated backups, ransomware protection, and rapid recovery procedures. If you do experience a security incident, we respond immediately to contain the threat, recover your data, and get you back online with minimal downtime. We then preserve the evidence and give you the forensic detail and timeline your breach notifications have to be built on. The notices to patients, to HHS, and where required to the media are legally yours to send, and we help you get them out inside the 60-day window.

We serve healthcare providers (pharmacies, medical practices, dental offices), professional services (CPA offices and law firms), retail operations, and other small businesses. Healthcare is our specialty, but we bring the same 15-minute response time, expertise, and transparent pricing to every industry we serve. Contact us to discuss your specific needs.